The 2 hospitality tech world leaders accomplice to streamline resort operations and create a personalised visitor expertise for resort friends
FCS, a number one supplier of resort operational know-how options, and Stayntouch, a frontrunner in offering cloud-based resort property administration methods (PMS) and guest-centric know-how, have introduced a licensed integration partnership to assist lodges improve their operations and visitor experiences.
The mixing between FCS1 and Stayntouch PMS is centered round their distinctive capabilities which cater to totally different features of resort operations. FCS1 supplies lodges with a whole suite of instruments to streamline and automate their operations whereas Stayntouch PMS gives a cellular platform, serving to lodges simplify operations, drive income, and improve the visitor expertise. The 2-way integration is designed to optimize resort operations, automate guide processes, and enhance employees productiveness. Collectively, these options elevate the visitor expertise and empower employees to ship distinctive service.
The user-friendly FCS1 streamlines and automates a variety of resort operations, from cleansing and repair supply to incidents and general facility administration, whereas Stayntouch PMS is straightforward to make use of and practice on, serving to hoteliers drive income, empower small groups, and delight their friends. Each options ship immediate room updates, strong automation, housekeeping activity administration – and cellular flexibility to free employees from the entrance desk. Each platforms additionally leverage open and highly effective APIs to facilitate seamless, real-time information change for enhanced system connectivity.
“In our mission to ship versatile options to our prospects, we’re devoted to repeatedly constructing know-how partnerships. Integrating with Stayntouch is a logical transfer for us as we attempt to supply modern options that enhance resort operations and improve effectivity – and Stayntouch PMS is an answer lodges within the US and Europe have readily adopted. With the combination, our prospects will profit from smoother communication between their entrance desk and varied operational departments coated by the spectrum of FCS1” stated Karen Bey, Vice President of World Gross sales, and Channels at FCS.
The mixing supplies real-time entry to visitor data, room standing, stock, and visitor requests, enabling hoteliers to ship customized companies and reply to visitor wants shortly and effectively.
Reid Webster, VP of Partnerships & Strategic Development at Stayntouch provides: “The excessive turnover and chronic labor shortages of the previous few years have been notably difficult for hoteliers. Stayntouch prides itself on offering a resort administration answer that may empower smaller groups by way of our easy-to-use interface, cellular flexibility, and strong automation. Our integration with FCS1 is an extension of this philosophy and can allow hoteliers to scale up their hospitality operations, even with a limited-sized employees.”
This collaboration between FCS and Stayntouch will make each options seamlessly accessible to extra lodges, serving to hoteliers present environment friendly companies by automating processes and utilizing sources successfully whereas specializing in what they do greatest: delivering an distinctive visitor expertise.