GuestRevu is honoured to announce our fourth win within the annual HotelTechAwards in each of our classes: Visitor Suggestions and Fame Administration.
The GuestRevu crew couldn’t be prouder of this 12 months’s win which comes scorching on the heels of the launch of GuestRevu LITE, a brand new, free eternally model of our award-winning software program.
The 2023 HotelTechAwards decided the best hotel software products throughout a number of classes, primarily based totally on buyer suggestions, together with different key knowledge factors akin to integration compatibility, organisational well being, market share, accomplice community power, and buyer assist high quality.
This 12 months’s competitors was one of many hardest to date, with Resort Tech Report reaching over 2.5 million hoteliers and gathering over 16k product evaluations, guaranteeing that outcomes should not merely primarily based on the subjective opinions of judges or a handful of customers, however are the end result of information from the widest vary of customers doable and embody different complete figuring out elements to make sure a non-biased, goal listing of prime lodge expertise corporations. A win for GuestRevu in each our classes is actually an achievement the crew is exceptionally happy with.
For GuestRevu, teamwork is every thing, and that is evident within the suggestions from our shoppers and companions. It’s nearly unanimous from our tons of of evaluations from shoppers spanning 6 nations, that our assist crew is among the world’s greatest.
One reviewer* from Mullion in the UK states: “assist we obtain from GuestRevu, its second to none. The entire workers are a pleasure to cope with and intensely educated.” We now have a heat and caring crew who take delight within the work we do to help hoteliers. One other reviewer from a luxurious lodge in Delray Seaside, USA agrees that one of many deciding elements was our assist crew’s client-centric focus:
“We did lots of analysis earlier than becoming a member of, what offered us moreover the impeccable product multi functional was this crew. They’re so nicely knowledgeable and share this wealth of information with you to set you up for achievement. They’re open, versatile, well timed and most significantly they care about you and what they do. Couldn’t be extra happy.”
Over and above our distinctive assist crew, different GuestRevu shoppers praised the answer for offering highly effective knowledge whereas nonetheless being simple to make use of. “Making use of GuestRevu gave us an excellent general view of not solely our on-line status, however direct suggestions from company via surveys too.” stated a reviewer from a resort in Durban, South Africa. “This has allowed us to maintain our finger on the heart beat of what our company are saying and helps us to enhance the general expertise. The platform is person pleasant and permits us to drill down with all of the analytics we want.”
As a boutique lodge from Orsett in the UK states “GuestRevu has streamlined our Visitor Suggestions course of and is kind of a one cease store to handle our visitor evaluations. Simple to make use of and a large timesaver.”
Other than the accolades and acknowledgement that comes with the coveted title, the suggestions from our loyal shoppers permits us to proceed to evolve and refine our product and companies. Similar to every of our shoppers who makes use of their visitor suggestions to create a greater expertise each time, so we, at GuestRevu endeavour to create the perfect expertise for holieters, making their lives simpler, their enterprise extra environment friendly and their backside strains bigger.
“I’m particularly delighted and proud to have gained each these awards for the fourth time amidst extremely stiff competitors.” says GuestRevu’s passionate CEO and Founder, Chris Alexandre. “The HotelTechReport awards are additional particular as a result of they’re voted for by our shoppers, who’re the lifeblood of our enterprise. An enormous congratulations to everybody in our arduous working crew for his or her dedication and dedication. And a large thanks to everybody who left a assessment – greater than most, we’re nicely conscious that evaluations are important for the success of any enterprise, and we stay up for persevering with to construct world-class options for this superb trade.”
*Evaluations on Resort Tech Report are nameless, however we’re profoundly grateful to everybody who took the time to write down a assessment.
