GuestRevu is happy to disclose the shortlisted properties for the 2024 GuestRevu GREAT Awards, celebrating the GREATest accommodations and guesthouses from all over the world. Following the evaluation of over 70,000 on-line visitor evaluations of accommodations from greater than 55 nations worldwide, we’ve recognized properties that persistently ship excellence in service, visitor expertise and satisfaction.
This yr, shortlisted entrants, sponsors and main minds within the hospitality {industry} will rejoice and recognise one of the best in international hospitality at two splendid occasions. The primary awards night, at which the winners within the Europe and Americas & APAC classes can be introduced, can be held on 6 November throughout WTM London at Tapa Tapa Wine Bar.
Because of the overwhelming international response to the decision for entries, the organisers have expanded the awards programme this yr to incorporate a second awards night to be held on the finish of January in Cape City to recognise prime accommodations in Africa.
Each occasions will function panel discussions, talks, canapes, drinks and dwell music befitting of a celebration of the very GREATest in guest-rated excellence in lodging and journey.
“These awards are distinctive in that they’re solely decided by visitor suggestions, making the outcomes really reflective of remarkable service. Now that we’re in our second yr of the GREAT Awards we noticed an incredible response from each previous entries and new hoteliers who had been seeking to see how they measure up” says GuestRevu founder Chris Alexandre.
2024 GREAT Awards Shortlist
GREATest in Africa
<20 Rooms
- 138 Marine Beachfront Guesthouse (Link)
- Agulhas Ocean Home (Link)
- Cape Best Visitor Home situated in De Waterkant (Link)
- Fleur du Soleil Luxurious Guesthouse (Link)
- Knysna Elephant Park (Link)
- Ocean Vista Boutique Visitor Home (Link)
- Pamarah Lodge (Link)
- The Feather Hill Boutique Lodge (Link)
- The Potting Shed Lodging (Link)
- Wielewaal Bush Lodge (Link)
20-49 Rooms
- aha | Shepherd’s Tree Sport Lodge (Link)
- Bonne Esperance Visitor Home (Link)
- Buffelsdrift Sport Lodge (Link)
- Backyard Route Sport Lodge (Link)
- Residence Suite Resorts Rosebank (Link)
- Residence Suite Resorts Sea Level (Link)
- Residence Suite Resorts Station Home (Link)
- Kruger Shalati (Link)
- The Marine Hermanus (Link)
50-99 Rooms
100+ Rooms
GREATest in APAC & The Americas
<50 Rooms
- Craigleith Manor Mattress and Breakfast (Link)
- ITH Los Angeles Seashore Hostel (Link)
- ITH San Francisco Pacific Tradewinds Hostel (Link)
- ITH Santa Barbara Seashore Hostel (Link)
- Superior Keep Lodge (Link)
50+ Rooms
GREATest in Europe
<20 Rooms
- Brooklands Visitor Home (Link)
- Bryn Woodlands Home (Link)
- Burnside Cottage B&B (Link)
- Elton Visitor Home (Link)
- Greystoke Home (Link)
- Haven Cottage Mattress & Breakfast (Link)
- Lion Home Mattress & Breakfast with Restaurant (Link)
- New Corridor Financial institution (Link)
- The Auld Kirk B&B (Link)
- The Wayside and Whisky Barn (Link)
20-49 Rooms
- China Fleet Nation Membership (Link)
- Cliveden Home (Link)
- Feversham Arms Lodge & Verbena Spa (Link)
- Lodge Angelo d’Oro (Link)
- L’oscar London (Link)
- The Belmore at Sale (Link)
- The Borrowdale Gates Lodge (Link)
- The George Lodge, Dorchester-on-Thames (Link)
- The Pheasant Lodge, Holt (Link)
50-99 Rooms
- Absolute Lodge Limerick (Link)
- Belmore Court docket & Motel (Link)
- Granville Lodge (Link)
- Kronwell Brasov Lodge (Link)
- Manor Home Nation Lodge (Link)
- Monart Vacation spot Spa (Link)
- Porto Mykonos Lodge (Link)
- Roomzzz Aparthotel – York (Link)
- The Carlyon Bay Lodge (Link)
- The Imperial Lodge Barnstaple (Link)
- Lakeside Lodge & Leisure Centre (Link)
100+ Rooms
GREATest Meals & Beverage Institution
The shortlist for the GREAT Awards has been decided primarily based on publically obtainable on-line evaluations of collaborating accommodations from the three greatest on-line visitor assessment sources: Google Opinions, Reserving.com and Tripadvisor, which had been collected and consolidated utilizing GuestRevu LITE, the free model of GuestRevu’s award-winning repute administration software program for accommodations. This ensures equity, transparency, and neutral outcomes, and makes the awards an genuine reflection of the standard of service and visitor experiences at every nominated venue.
To make sure objectivity, equity, and transparency, the Lodge Administration Faculty of Stenden South Africa oversaw the information assortment and assessment for the GREAT Awards. Dr Wouter Hensens, Govt Dean of Stenden South Africa, was instrumental in guaranteeing that acceptable educational rigour was utilized to the evaluation of the information. As co-author ofThe Good, The Bad, and The Emoji Mastering the Art of Review Data, Dr Hensens is uniquely positioned to know the information illuminated within the hundreds of evaluations collected through the GREAT Awards.
“Over the past decade, on-line visitor evaluations have had an rising impression on the worldwide hospitality {industry},” asserts Dr Hensens. “They’ve made it simpler for customers to entry details about hospitality companies, and this elevated transparency has empowered customers to make extra knowledgeable choices primarily based on suggestions from different friends.”
With reference to the method, Dr Hensens was tasked to make sure that the information assortment and interpretation had been honest and constant: “Now we have paid explicit consideration to the variety of evaluations and the weighting of evaluations as they had been sourced from totally different platforms. Having reviewed the information I imagine that these awards straight mirror the appreciation of the friends which have stayed in these properties and thus their genuine voice.”
“Primarily based on our intensive expertise analysing visitor evaluations, we’ve come to know {industry} benchmarks,” says Chris Alexandre, GuestRevu’s founder and CEO. “Nevertheless, this yr’s GREAT Awards contestants have surpassed expectations. Following on from final yr’s incredible outcomes this yr’s rivals appear to have pulled out all the stops. Their distinctive assessment scores are a testomony to their dedication and dedication to delivering excellent visitor experiences.”
Representatives from the shortlisted accommodations are invited to attend the glamorous GuestRevu GREAT Awards night at Tapa Tapal in London on 6 November 2024. Due to sponsorship by industry-leading hospitality expertise suppliers Hop and {industry} physique HOSPA, the awards ceremony guarantees to be a spectacular and unforgettable event. It’s a night time for the resort {industry} to come back collectively, rejoice their successes, and honour the excellent efforts of hoteliers who’ve earned the belief and loyalty of their friends.
About GuestRevu
GuestRevu helps hospitality professionals to take heed to, study from and earn from their friends by enabling them to leverage the facility of their visitor information to construct lasting loyalty and drive income. GuestRevu’s mission is to present hospitality professionals award-winning instruments that they will use day by day to develop a guest-centric tradition, optimise their visitor expertise, and the working of their enterprise and, finally, drive income utilizing on-line surveys and repute administration. GuestRevu gives native help in South Africa and the UK and is a Tripadvisor Platinum Overview Assortment Accomplice.
About Stenden College
Stenden South Africa is a Non-public Larger Schooling Establishment and a world campus of NHL Stenden College of Utilized Sciences in The Netherlands. It has constructed a repute for providing premium increased schooling to the African market and being a robust catalyst to its surrounding communities while offering internationalisation alternatives for tons of of European college students yearly. Its BCom Hospitality Administration programme enjoys benchmark standing on the African continent whereas its BBA Catastrophe Reduction Administration has opened a singular pathway to feed the Catastrophe Administration sector with much-needed professionals who can hit the bottom working. Stenden South Africa’s credo of Unleashing Potential is seen within the distinctive profession paths of its graduates.
About HOSPA
HOSPA is the affiliation serving to hospitality’s specialist leaders to develop their careers and community, in addition to hold updated with {industry} traits and developments. HOSPA gives a large and rising vary of alternatives for members, from networking conferences and webinars which tackle particular subjects to intensive skilled growth programmes and the most recent {industry} information disseminated by way of a wide range of mediums.
About Hop
Hop is a cloud-based property administration answer for the hospitality {industry}, together with unbiased accommodations, resort teams and self-catering lodging and offers options globally, Hop gives a Channel Supervisor, fee FREE Reserving Engine, Property Administration instruments similar to a Housekeeping module, real-time Income Administration, Occasion Administration, CRM and plenty of different hospitality service integrations similar to Epos, Locks, TV’s and Accounting Software program.
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This submit initially appeared on the GuestRevu weblog here and is reproduced with their permission.
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