TravelTech Present information reveals price and time taken to implement new options are largest challenges for journey expertise consumers

  • The Gadget Present’s Jason Bradbury and Google’s Susie Vowinkel confirmed as keynote audio system for 2024 version of TravelTech Show
  • Customer registration is now open forward of the present happening 19-20 June 2024 at ExCeL London

With only one month to go till TravelTech Present opens its doorways on 19 June, organisers of this 12 months’s present have launched additional findings from its analysis, highlighting the challenges felt by consumers.

Over a 3rd (34 per cent) said that each implementation time for brand spanking new options or platforms and balancing budgets in keeping with the price of new expertise, are their largest challenges over the following 12 months. These have been intently adopted by 29 per cent who said that for them the largest challenges have been buyer retention and enhancing the client expertise.

The information comes as TravelTech Present additionally declares additional particulars on audio system and content material for this 12 months’s revitalised programme which incorporates extra alternatives to study concerning the newest traits and developments throughout the sector, achieve priceless perception and recommendation from knowledgeable audio system and meet the latest suppliers and options.

The keynote audio system for 2024 are Jason Bradbury, former host of The Gadget Present opening the present on 19 June together with his tackle the place AI will take us within the subsequent decade, and Susie Vowinkel, managing director of journey for Google, who can be sharing the newest insights on journey from the search engine big to kick off day two on 20 June.

Along with the keynote speeches, this 12 months’s present sees the return of the Expert Advice Hub, which can allow consumers to pre-book appointments with an trade knowledgeable and achieve invaluable recommendation on matters together with advertising and marketing and gross sales technique, successful and preserving information clients funding methods and rising tech, to call just some.

Forward of the present, guests are additionally inspired to forged their vote for the winner of this 12 months’s Trailblazer Awards. Pitches from all 10 finalists can be found to view now on the TravelTech Present web site, the place guests also can vote forward of the time limit of 31st Might. Every finalist is below 40 months previous and also will participate in a Trailblazer Panel on the present to current their resolution and showcase how their expertise is working to rework the journey trade, earlier than the winner is introduced on 20 June.

Commenting on the newest outcomes of the survey and the programme for this 12 months’s present, Nimet Sayeed, Occasion Supervisor, TravelTech Present mentioned, “The tempo of journey expertise improvement, while thrilling, can current challenges for journey firms and consumers if not successfully deliberate and managed. Any vital change in working methods requires money and time in addition to the correct and best-fit implementation with current options, which may appear a frightening prospect. Reassuringly the wealth of options and integrations out there to streamline each operations and the client journey imply it doesn’t must be.

“Likewise, the ever-increasing advance of on-line adoption means operators are in a greater certified place than ever earlier than to grasp and interact with clients to make sure that not solely are they enhancing the client expertise, but in addition critically, retaining them to safe sustainable profitability.

“In constructing the programme for this 12 months’s TravelTech Present we’ve labored to make sure that not solely do we’ve market main consultants out there to take heed to throughout the panel and speaker classes, however there are a selection of the way for consumers and suppliers to fulfill and interact head to head to study extra concerning the solutions out there to the challenges of implementation, price, buyer administration and extra.”

100 journey and journey expertise firm representatives took half within the survey in April 2024.

TravelTech Present takes place from 19 – 20 June 2024 at ExCeL, London.